Websites

Maintenance

Once online, we stay with you as your outsourced website administrator, working closely with your assigned staff. Our website maintenance services bring you our Page-to-Portal Platform by letting you manage your website's content and adapt it to the appropriate audience. Our maintenance services use the Page-to-Portal Platform to provide:

Hosting and technical support, to make sure your site is always safe, secure and reliable, with minimal downtime and in perfect working order at all times

Contact management. Respond to inbound e-mails, conduct outbound campaigns, build your customer database, and develop loyalty programs for customer retention and referrals, and more.

Content management, to keep the site fascinating and updated over time, with whatever changes are needed in design, text, photos, video and audio streaming, links, etc. WebResponse's Portal Platform includes applications that allow you to manage your own content - uploading documents and configuring information about your products and services - and to modify the content at any time without the need for highly trained Web developers or programmers. As such, content and data are managed from a single source, but can also be shared or syndicated seamlessly. Our applications offer distinct advantages:

  • Improve the efficiency of creating and delivering the right content at the right time
  • Reduce the cost of maintaining and updating content in different formats
  • Route content to appropriate reviewers for approval
  • Attach relevant documents
  • Allow search by type, attributes, key word
  • Review and publish content without HTML programming
  • Unify content across all channels: Web, mobile, print, others
  • Prevent display of outdated content
  • Track and activate content changes
  • Preview changes before committing
  • Tailor content for international audiences
  • Translate and customize by region and locale
  • Support any language via Unicode standards

Our Page-to-Portal Platform

Our Page-to-Portal Platform allows you to extend enterprise information, resources and business processes to employees, partners and customers in a unified way. The benefits are unquestionable:

  • Increase customer/partner/employee value by improving the portal visitor experience with personalization and delivery of targeted interaction incentives.
  • Reduce time-to-market by minimizing development time.
  • Lower costs with rapid portal reconfiguration and deployment tools
  • Maximize customer relationships and revenue with integrated commerce services, product merchandising discounts, and campaigns
  • Achieve a competitive advantage by enabling the line of business to deploy personalization and interaction management scenarios and to quickly adapt your business-to-market opportunities.
     
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